Skip to content

Case Studies


Yell Group

Yell is a highly recognised UK household brand, a great place to work and one of a small number of companies to be awarded Investor in People Champion Status.

Employing more than 3,700 people across the UK, Yell's recruitment team is responsible for co-ordinating recruitment campaigns for a diverse range of roles.

Embracing modern technology is nothing new to Yell and has helped to improve its recruitment processes and effectiveness, reduce the time to hire as well as enhancing the applicant experience.

Andrew Groves, Yell's head of resourcing in the UK, has experience of many applicant tracking and recruitment systems used in the corporate environment. On this occasion, the objective was to implement an applicant tracking system which would manage all aspects of the recruitment process, integrating seamlessly with Yell's new career website. There was also a need to streamline the requisition and recruitment process and reduce administration, whilst retaining the ability to scale quickly across the business.

NetResourcer from HotLizard was the system of choice; an applicant tracking system developed for the web and the modern recruiter, using intuitive work flows, time saving functionality and advanced communications. Directly integrating with the career website, NetResourcer provides visitors with intuitive search and fast application, using powerful CV parsing technology from Daxtra. For example, 'Jobs by Email' and 'Jobs by RSS' keep candidates informed of new suitable vacancies, through traditional email or within their chosen social networking site. These advanced features and impressive Search Engine Optimisation complement Yell's position as a leading information provider and as employer of choice for people who want to make a difference.

The advanced functionality is not just restricted to the applicant on the website, but through the full implementation of NetResourcer Corporate, Yell has been able to streamline its internal recruitment process and manage all aspects from within NetResourcer, including:

Requisition management
Automatic vacancy approvals with multiple levels managed
Vacancy management and shortlisting
Talent Management
Advanced interview management which allows candidates to book interviews via the website
Line manager interfaces allowing vacancy requisition, applicant shortlisting, and interface for providing feedback as well as interview timetables and interview information packs
Enhanced talent banking with power search functionality including Boolean CV searching
An integrated communication suite with full document template management for email, mail, SMS and fax, making the process of inviting candidates for interview, sending rejection letters and offers of employment very simple.
Email integration including direct import of CVs
Full offer management
A powerful reporting suite covering a wide variety of recruitment activity from advert response, recruitment costs to diversity and equal opportunities.

Andrew Groves, head of resourcing for Yell in the UK, says:

"Our old applicant tracking system (ATS) had served us well. With the market changing so rapidly, our approach to applicant tracking also needed to change. It is at the heart of everything we do from multi-posting jobs via the Hot Lizard/BroadBean link to storing candidate profiling details in our talent bank, or sending out SMS interview reminders to candidates. Hot Lizard not only understands what a recruitment team needs, but also has a deep understanding of the internet and its latest technologies."

  • Contact Us
  • Website Pricing Banner
  • Recruitment Website Features